Golbest treats the protection of your personal data as a top priority. This privacy policy clearly outlines what information we collect, why we collect it, and how we keep it secure.
Every piece of your information is kept at the highest level of security at Golbest
All your personal data is stored on servers secured with AES-256 encryption.
Golbest never sells your data or shares it with unauthorized third parties.
Advanced firewalls and intrusion detection systems are in place to protect against hacking.
We collect only the information necessary to provide our services, nothing more.
You may view, correct, or request deletion of your information at any time.
Golbest adheres to international data protection standards and conducts regular security audits.
Welcome to the Golbest Privacy Policy. This document explains how Golbest collects, uses, stores, and protects your personal information. We believe trust is built through transparency.
This privacy policy applies to all Golbest services — including the website, mobile app, customer support, and financial transactions. By using Golbest, you agree to this policy.
We strive to comply with Bangladesh's data protection laws and international GDPR guidelines. Protecting your privacy is an integral part of our business model.
Golbest collects only the information that is necessary. We do not gather unnecessary or excessive data. The types of information we collect are detailed below.
| Type of information | What is collected | Why it's needed |
|---|---|---|
| Identity information | Full name, date of birth, nationality | Account verification and KYC |
| Contact information | Email address, phone number | Account notifications and support |
| Financial information | Payment method, transaction history | Processing deposits and withdrawals |
| Identity documents | National ID or passport scan | Meeting legal KYC requirements |
| Technical information | IP address, device information, browser logs | Security and fraud prevention |
| Usage information | Game history, session duration, betting patterns | Responsible gaming monitoring |
When you visit Golbest, certain information is collected automatically, such as:
Golbest uses your information only for specific, legitimate purposes. We never use your data beyond those approved purposes.
Golbest does not send marketing messages without your consent. During registration you can choose whether to receive marketing communications. You may withdraw that consent at any time through your account settings.
Golbest does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.
| Type of information | Retention period |
|---|---|
| Account information | 5 years after account closure |
| Financial transaction records | Up to 7 years as required by law |
| KYC documents | 5 years after account closure |
| Game history | 3 years |
| Customer service contact | 2 years |
| Marketing preferences | Until consent is withdrawn |
Golbest respects your right to data privacy. You have full control over your personal information.
You may request to know what personal information we hold about you.
You may request correction of inaccurate or outdated information.
You may request deletion of your data where no legal obligation requires us to retain it.
You may request an export of your data in a portable format.
You may request to limit processing of your information in specific circumstances.
You may object to the use of your information for specific purposes.
To exercise any of these rights, contact the Golbest support team. We aim to respond within 30 days.
Golbest protects your data using industry-leading security technology. Our security team monitors systems 24/7.
In the event of an unexpected data breach, Golbest will notify affected users within the legally required timeframe and take all necessary action.
No one under 18 may register or use Golbest services. We do not knowingly collect any information from minors.
Golbest may update this privacy policy when necessary. Notice will be sent to your registered email or posted on the platform before any significant changes take effect.
The date of each update is shown in the "Latest Update" section at the top of this page. Continued use of Golbest after policy changes constitutes acceptance of the new policy.
For any questions, complaints, or to exercise your privacy rights, contact Golbest's support team. We take all privacy requests seriously.